Privacy Policy
This policy explains what information SiteVelora ("we", "us") collects when you use sitevelora.com or engage us for website services, how we use it, and the choices you have.
Information we collect
Information you give us
- Project inquiries. When you submit the "Start your project" form we collect your name, business name, email, phone (optional), current website (optional), and any details you provide.
- Client information. If you engage us, we collect the information needed to build and launch your website — business details, content, images, and account access you choose to share.
- Payment information. Payments are processed by Stripe. We do not store your full card number; we receive confirmation of payment and limited transaction details.
Information collected automatically
- Standard server logs (IP address, browser type, pages viewed, timestamps) for security and performance.
- Analytics data (via Google Analytics 4, if enabled) to understand how the site is used. This may involve cookies; you can opt out via your browser or Google's tools.
How we use information
- To respond to your inquiry and provide the services you request.
- To operate, secure, and improve our website and services.
- To process payments and keep records required for accounting and tax.
- To communicate with you about your project or account.
We do not sell your personal information.
Sharing
We share information only with service providers that help us operate — for example payment processing (Stripe), email delivery, hosting, and domain registration — and only as needed to provide the service. We may disclose information if required by law.
Retention
We keep inquiry and client records for as long as needed to provide services and meet legal, accounting, and dispute-resolution obligations, then delete or anonymize them.
Your choices
- You can ask us to access, correct, or delete the personal information we hold about you.
- You can opt out of non-essential analytics cookies through your browser settings.
- You can unsubscribe from any non-transactional email at any time.
To make a request, email support@sitevelora.com.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Changes
We may update this policy. Material changes will be reflected by a new "last updated" date on this page.
Contact
Questions about this policy: support@sitevelora.com.